Business Developer Germany
| Sector: | Constructie / Ontwerp |
|---|---|
| Niveau: | |
| Plaats: | Amersfoort |
Beschrijving
The companyOur client is an international company in the A / V (audio / visual) industry. They produce and deliver the complete infrastructure, including hardware and software for educational institutions, events and multinationals.
Major duties and responsibilitiesThe vacancy Business Developer?Germany is a sales and technical support position with?responsibilities:
- Develop and maintain close relationships and contact with Key Corporate accounts, OEM accounts and End User database;
- In the vacancy Business Developer Germany you provide excellent customer service for clients in Germany;
- Handle all customer service related calls;
- Know who and when to transfer a call;
- Technical knowledge and support of all the clients products;
- Enter customer orders accurately into the Avante system;
- Proofread and confirm correctness of orders;
- Assist team with projects as assigned is also part of the vacancy Business Developer Germany;
- Develop and maintain close relationships and contact with dealer base;
- Ability to retrieve information to answer customer questions;
- Ensure database accuracy with updates as required in CRM and Avante;
- Assist in resolving minor client issues when resolutions are available and know when to get a Team Leader or RSM involved;
- Have full understanding of and assist with GSA orders and inquiries;
- Work closely as a mentor for the Customer Service Clerk;?
- Issue RA’s for credit;
- Our client has it's own schooling projects. You coordinate the School attendees each month;
- Have full understanding S3Philosophy, Avante, CRM and Outlook;
- Utilize marketing tools in the vacancy Business Developer Germany, such as website, catalog and price guide;
- Assist with special projects, system testing etc, as needed;
- Know sales policies and procedures and dealer pricing levels.
