Business Developer Germany

Sector: Constructie / Ontwerp
Niveau:
Plaats: Amersfoort
Solliciteer

Beschrijving

The company

Our client is an international company in the A / V (audio / visual) industry. They produce and deliver the complete infrastructure, including hardware and software for educational institutions, events and multinationals.

Major duties and responsibilities

The vacancy Business Developer?Germany is a sales and technical support position with?responsibilities:

  • Develop and maintain close relationships and contact with Key Corporate accounts, OEM accounts and End User database;
  • In the vacancy Business Developer Germany you provide excellent customer service for clients in Germany;
  • Handle all customer service related calls;
  • Know who and when to transfer a call;
  • Technical knowledge and support of all the clients products;
  • Enter customer orders accurately into the Avante system;
  • Proofread and confirm correctness of orders;
  • Assist team with projects as assigned is also part of the vacancy Business Developer Germany;
  • Develop and maintain close relationships and contact with dealer base;
  • Ability to retrieve information to answer customer questions;
  • Ensure database accuracy with updates as required in CRM and Avante;
  • Assist in resolving minor client issues when resolutions are available and know when to get a Team Leader or RSM involved;
  • Have full understanding of and assist with GSA orders and inquiries;
  • Work closely as a mentor for the Customer Service Clerk;?
  • Issue RAs for credit;
  • Our client has it's own schooling projects. You coordinate the School attendees each month;
  • Have full understanding S3Philosophy, Avante, CRM and Outlook;
  • Utilize marketing tools in the vacancy Business Developer Germany, such as website, catalog and price guide;
  • Assist with special projects, system testing etc, as needed;
  • Know sales policies and procedures and dealer pricing levels.


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